Looking for help?

Find answers to your questions

Sounds In B2

Cause:
 
Internal plastic detachment (caused by battery impact or collision resulting in the detachment of internal plastic parts and small components).
 
 
Solution: We apologize for the inconvenience caused by our product. Please provide the following information:
  1. Relevant product videos.
  2. Order invoice containing the order number and product information.
  3. Your recipient name, shipping address, postal code, and phone number.
Send this information to support@bobovr.com to contact our customer service for assistance. The warranty period for products sold through our channels is 18 months. After our evaluation, we will arrange a replacement within the warranty period.

Updated on 20 Oct 2023